Aluna Theatre Privacy Policy

Last modified: February 25, 2015

1. We respect your privacy

Aluna Theatre is committed to protecting your privacy rights. This privacy policy (Policy) describes how we collect, protect, use and share information gathered about you on our website (Site). We hope that this disclosure will help increase your confidence in the Site and enhance your experience on the Internet. Please note that by visiting Aluna Theatre at the Site, you are accepting and consenting to the practices described in this Policy.

Aluna Theatre will continue to review the Policy to ensure that it is relevant and remains current with changing laws, regulations and technologies, and reserves the right to change this Policy at any time, and from time to time. Our Policy will be kept up to date and clearly posted on the Site, and will be current as of the “Last modified date” set out above.

2. What is personal information?

Personal information is any information about an identifiable person.

3. What personal information does Aluna Theatre collect and how does Aluna Theatre use this personal information?

Aluna Theatre collects your personal information on the Site from you, or otherwise submitted to Aluna Theatre by you, to be retained and used for the purposes identified to you at the time of collection or for Aluna Theatre’ administrative purposes in connection with fulfilling its mandate (the “Identified Purposes”). For example, Aluna Theatre may collect your first and last name, email address and subject of inquiry (e.g. information requests), for the purpose of responding to your specific requests for information or to purchase tickets.

4. Under what circumstance does Aluna Theatre disclose personal information?

Aluna Theatre will not disclose such personal information to other entities, other than as follows:

(a) to the extent required for the Identified Purposes, as described to you at the time of collection;

(b) to other third parties that assist Aluna Theatre in the course of fulfilling its mandate for administrative purposes, provided they agree to safeguard your personal information under terms substantially similar to this Policy and to use it solely for the purposes of providing services to Aluna Theatre;

(d) where Aluna Theatre has reason to believe that disclosure is necessary to protect the rights, privacy, safety or property of an indentifiable person or group.

5. What is aggregate information?

“Aggregate information” is standard web server/visitor traffic information, commonly referred to as “aggregate information”, regarding overall website traffic patterns but does not include information specific to individual user sessions. Web servers normally collect this type of basic information as part of their web log processes. This aggregate information does not identify you and thus does not constitute personal information.

In addition to information provided by our visitors we use the normal Internet tracking tools associated with standard Internet protocols and web–based systems. This system information is typically stored in log files and the information is used for aggregate reporting. Aggregate reporting includes total number of visitors, most visited sections, peak traffic times, etc. Log files are simply transaction records web servers maintain. Those logs are used for recording information, such as:

service provider IP addresses;
browser versions;
referring websites;
search terms used;
average number of pages requested;
average duration of visit;
total visitor traffic.

We use aggregate information gathered from your visit to better design and administer our Site. This information supplies us with a broad picture of how people use our website in order to help the management of our systems and to better serve our audience.

6. How do we protect your personal information?

In order to prevent unauthorized access, maintain the accuracy of your personal information and ensure that your personal information is used and disclosed only pursuant to this Policy, Aluna Theatre strives to maintain physical, electronic, contractual and administrative safeguards to secure the personal information we collect from the Site with a level of security that is appropriate to the sensitivity of the personal information collected.

Aluna Theatre endeavours to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information.

Aluna Theatre further protects personal information by restricting access to personal information to those employees and third-party contractors that the management of Aluna Theatre has determined need to know that information in order for Aluna Theatre to fulfil its mandate.

In terms of communicating personal information, you may wish to note that there is no method of transmitting or storing data that is completely secure. As do many organizations, Aluna Theatre attempts to strike a reasonable balance between security and convenience. In communicating with others, Aluna Theatre may use methods of communication that are less secure than some less convenient alternatives, such as e-mail.

7. What about practices of linked sites?

Aluna Theatre is not responsible for the privacy practices of other websites to which it has links. We encourage you to read the privacy statements of each and every website that requests personal information from you.

8. How do we use cookies?

A cookie is a small text file sent from a Web server and placed on your computer’s hard drive. A cookie is generally used to enhance your browsing experience. You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. Check your browser’s “Help” files to learn how to do this. If you choose to refuse cookies, you may not be able to access some of the interactive features on our Site.

Cookies used by Aluna Theatre do not give us access to anything on your hard drive and cannot do anything to your computer. Cookies used by Aluna Theatre are encrypted for security purposes to make any information in the cookie unreadable to anyone outside of Aluna Theatre. Aluna Theatre uses two types of cookies: session cookies (temporary) or persistent cookies (longer–term continuing use).

Session cookies may be used to support on–line feedback/discussion, forms and registration and ‘e–commerce/shopping cart’ transactions. They are used only during your online session and expire when you close your browser. Without session cookies, moving around the Site could be much slower.

Persistent cookies are different from session cookies because they are stored on your computer’s hard drive for some length of time. They are usually used if you want us to remember information about your Web preferences and passwords for automatic log–in purposes.

Aluna Theatre endeavours to ensure that any personal information collected by it and in its possession is as accurate, current and complete as necessary for the purposes for which Aluna Theatre uses that data. Personal information contained in files that have been closed is not actively updated or maintained.

Aluna Theatre retains personal information as long as Aluna Theatre believes it is necessary to fulfill the purpose for which it was collected. Currently, the principal place in which Aluna Theatre holds Personal Information is in the City of Toronto.

9. Who do I contact with questions or concerns about this privacy policy?

For all inquiries as to your personal information, including requests to access or correct personal information, please send a written request to Aluna Theatre, 1 Wiltshire Avenue, Unit 124, Toronto, ON, M6N 2V7. Attention: Privacy.

10. Opting out

You have the right to opt-out of any communications from us at any time, including those you have signed up for. All email communications will include an unsubscribe link at the bottom of the email that will allow you to quickly and easily unsubscribe from the list. If you would like to opt-out of any other form of communications, including mobile communications, or if you cannot use the unsubscribe link in email communications, please email alunaoutreach@gmail.com with your request to unsubscribe and an indication of what you wish to unsubscribe from, and we will remove you from the appropriate list/lists.