FAQ

Ticketing Policies

Pay What You Can Afford:

Aluna Theatre is offering tickets to performances at three different price options $25, $35, and $60. Audiences are invited to select whichever ticket price option works best for them.

How to Book

You can book tickets online, over the phone or in person.

Online – on each show page at rutas.ca

Phone the Factory Theatre Box Office at (416) 504-9971

Phone the Theatre Passe Muraille Box Office at (416) 504-7529

In Person

You can book your tickets in person at the Factory Theatre or at Theatre Passe Muraille during the festival. Please check their websites for current box office hours.

https://www.factorytheatre.ca/visit/tickets/

https://www.passemuraille.ca/tickets/

If you need assistance please contact the box office boxoffice@alunatheatre.com

Late Comers

Latecomer policy is subject to each show, please inquire with the respective venue box office for more information.

Refunds / Exchanges

Refunds not available and exchanges possible as available and as per venue policy. 

Venue Information

RUTAS 2024 will take place at two locations. Please visit their websites below for information regarding location, direction, and accessibility.

Theatre Passe Muraille
16 Ryerson Avenue
Toronto, Ontario M5T 2P3
416-504-7529

info@passemuraille.on.ca

https://www.passemuraille.ca/tickets/

Factory Theatre
125 Bathurst Street
Toronto, Ontario M5V 2R2
416 504 9971

https://www.factorytheatre.ca/visit/

COVID-19 Policy

The safety of our staff, performers and patrons are of the utmost importance. Aluna Theatre will maintain Health and Safety protocols in alignment with Ontario’s public health guidelines for all performances part of the RUTAS festival.

Should you have any specific questions regarding protocols please contact us.

For COVID-19 Policies at each theatre, please visit the COVID- 19 Protocol info pages for that venue:
Factory Theatre
Theatre Passe Muraille